Vorstellung unserer Gilde » have been set and

Five Of The Worst Mistakes Managers Can Make And How To Avoid Them Business Articles | June 10 Alex Smith Redskins Jersey , 2006
For managers, this article shows how to apply some basic management principles to the day to day management of people to avoid them remembering you as one of their ?horror? stories.

I well remember the first time I was ?corrected? by a manager. I was a young bank clerk and had received a transaction that was incorrect, from a much more senior person (a manager) in another branch of the bank. I sent the transaction back with a note asking for it to be corrected. Next thing I hear was my own manager shouting at me from his office. Apparently, I had upset his ?good colleague? and I must now go and apologise in person! There was no discussion as to whether I was right or wrong about either the transaction or what I did ? just ?Go immediately and apologise!? I decided then and there that when I got to be a manager Alex Smith Kids Jersey , I would treat my staff differently. Do you have some horror stories about being managed? Here are five that have been related to me by colleagues and friends and for those of you who are managers, some suggestions on how to avoid similar mistakes.

1. Jane worked as a waitress in a classy café. Her boss would not allow her or any of the other staff to talk to one another unless it was directly related to work. In fact if they did, they were often chastised in front of customers. As a further measure, he installed cameras supposedly for security Alex Smith Youth Jersey , but which were used to monitor staff interaction. When Jane and her colleagues picked up their pay, they were always lectured about what they had done wrong during the week ? there was never any praise. As you might expect, staff turnover was very high.

What?s the management principle that is being abused here? Well, there are many Alex Smith Womens Jersey , but the key one is ?Treat Staff As Entire People, Not Just Work Resources?. Worklife and life outside of work cannot be separated ? the person is the same person, no matter where they are. As a manager, you employ the entire person Authentic Alex Smith Jersey , not just their mind and body during working hours. In fact, it is probably because of who they are as an entire person that they were originally hired. It?s often amazing what people can become if they are allowed to. Chances are, that the most memorable restaurant experience you have ever had was in a restaurant where Jane and her colleagues were allowed to be themselves, i.e. the full person.

2. Rob worked as a qualified Alex Smith Jersey , but junior physiotherapist in a busy hospital. He along with three of his colleagues were asked by their manager to discuss amongst themselves how they would like their rosters to be organised (i.e. who would do what shifts etc.

) and put forward their proposal. Rob and his colleagues were very happy with their final choices as they had considered all of their personal and professional needs and felt that their decision was the best for all. A day before the new rosters were to start, Rob found out by rumour during his lunch break that their roster recommendations were not to be implemented. Worse still, the rosters decided on by their manager did not suit any of the four. This decision by their manager resulted in a severe lowering of morale within the team and created a culture of mistrust with management. In future, they would be very wary of any suggestion from management.

?Give People Responsibility for Managing Their Own Work? is the key management principle that Rob?s manager needed to apply. Obviously, the manager started out this way, but took back the responsibility very quickly. One of the five intrinsic motivators that all people have is ?Responsibility? (these motivators are covered in detail in my article ?Are Happy Employees Motivated Employees? (http:www.nationallearninginstituteindex_files...dMotivation.htm ). Once performance expectations have been set and agreed, giving people the responsibility as to how they will achieve these expectations can be highly motivating.

3. Can the ?Responsibility? principle be taken too far? Take the case of Emma, another professional person who worked in a team with a very relaxed boss. Emma?s manager gave everyone a lot of freedom in how they managed themselves. For example#7# the manager introduced an informal ?time in lieu? system that allowed people to take time off when they had worked extra hours without claiming overtime. On the surface, this sounded like a great idea and was popular with all the staff. However, one of Emma?s colleagues started to abuse the system to the extent that she actually did private work within work hours that enabled her to build up her ?time in lieu?. Emma became very agitated and demotivated by the actions of her colleague. What could Emma?s manager have done to prevent this?The key to ensuring a scheme like this works, is to cover all the bases at the start. For example#8# when setting the groundrules for the scheme, ask the staff to consider and recommend ?What should happen if one of our colleagues abuses the system? What will we do? What will we say (to our colleague and our manager)? What action should the manager take?? Using this approach, the manager still holds true to the ?Responsibility? principle, because heshe is ensuring that the staff take responsibility for both their actions and the consequences of their actions.

4. Andrew was a long term (10 years) professional in a team of highly qualified people who were given the responsibility of managing their own work. People enjoyed their work#9# they enjoyed the freedom, they enjoyed the challenges their roles brought. Andrew and his colleagues were highly motivated. They were highly respected by management. Andrew?s manager was obviously good at managing the ?Responsibility? principle ? it was in another area of management that she suddenly (and unexpectedly) fell down. Because of